HOW IT WORKS

Distilled from thousands of successful projects and industry best practice, you’ll answer straightforward questions about your organisation.

From your responses, we calculate an AI Readiness Score that shows where you stand today and what’s possible tomorrow. The scoring is weighted to emphasise the areas that matter most, giving you an accurate, practical benchmark of how prepared your organisation is to use AI to reduce the cost to serve your customers and boost their satisfaction.

Alongside your score, you’ll receive a personalised report highlighting your strengths, pinpointing the gaps holding you back, and setting out practical recommendations on the actions that will have the greatest impact.

You get clear, tailored insights you can take back to your leadership team to guide your next steps.

you’ll GET scores on key STRATEGIC areas

STRATEGY & LEADERSHIP

We assess whether your organisation has the vision, sponsorship, and urgency needed for AI to succeed.

PEOPLE & CULTURE

We explore how open your teams are to change, and whether they have the skills and mindset to embrace AI.

DATA & INSIGHTS

We look at how reliable and joined-up your information is, since AI is only as good as the data it runs on.

SERVICE & OPERATIONS

We check how connected and efficient your processes are, and whether they’re ready for automation at scale.